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Live Web Chat with Director of DC DMV
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DC DMV Communications
1:00
This concludes our DMV Chat Session for today.  Thank you to everyone who participated by asking questions.  For additional DMV related questions, please call 311 or 202-737-4404, submit a request/question online at http://311.dc.gov or on our website at dmv.dc.gov.  And don't forget to follow us on our social platforms like Facebook and X.  Take care, drive safely, and see you at the next DMV Live Chat Session - which is scheduled for the first Thursday of each month. The next chat session will be Thursday, September 4, at noon.   
 
Thank you, 
 
Chiderah Monde, Public Information Officer
DC DMV Communications
12:45
You're very welcome! A member of our team will get back to you soon.
Mark
12:45
Thank you. I submitted the request and supporting information.
DC DMV Communications
12:33
Hello Mark, thank you for your inquiry. Please submit the details/evidence of your wife's situation (including the temporary license issued) to us here for follow up: Submit a request – MyDVASupport
Mark
12:33
My wife has not received her new drivers license. The system says it has no driver license with her number even though she received her 45 day temporary license? It has been 3 weeks.
DC DMV Communications
12:32
Hello, thank you for your inquiry. Please submit the details/evidence of your situation (including the temporary license issued) to us here for follow up: Submit a request – MyDVASupport
Guest
12:32
My wife has not received her drivers license. The system says the license number is not found even though she received the 45 day temporary license.
DC DMV Communications
12:21
Hi Dan, I've just sent you a private message with contact information. Please check :)
Dan
12:21
What is the email for to send a private message?
DC DMV Communications
12:09
Good afternoon Chandra, thank you for your inquiry. Contesting the ticket with your evidence is the correct course of action. You will hear back from DMV Adjudication on the outcome.
Chandra
12:09
Hello, I was ticketed twice for parking on private property. However, I lived there and paid rent, I had a permit sticker in my window. I tried to contest the ticket by sending in my lease and a photo of the permit sticker.
DC DMV Communications
12:07
Good afternoon Dan. I apologize for your negative experience on behalf of DMV - we do strive to provide outstanding customer service as part of our mission. You can share the details of your visit via private message, and I will share with the Georgetown management team.
Dan
12:07
Hello- I’ve reached out to DMV and entered an online complaint in 8/1/25 regarding a deplorable experience at the Georgetown location. No reply to date or acknowledgement of my concerns have been addressed. The DC DMV number is routed to 311 who provides minimal to no assistance with next steps or the locating the appropriate contact person. Apologies if this chat response has been received multiple times, as I’m not sure if it only intakes during the live time at 12 noon. Thanks
DC DMV Communications
12:00
Good afternoon, thank you for your inquiry. You may submit an online renewal request here: Online Drivers License Renewal | dmv
Amina Hassn
12:00
I want to renew driver's license online:
DC DMV Communications
I'm now ready to take your questions related to any DMV service and activity.  If you have a question not related to DMV, I'll try my best to redirect you to the appropriate agency.  Also, I may not be able to answer specific questions which require research related to DMV issues since I only have an hour to chat.  Therefore, if your question is specific to your driver license, a ticket, etc., I may request you submit it to us (Submit a request – MyDVASupport) or via 311 service request (http://311.dc.gov).
12:00
Good afternoon and welcome to today’s online chat with me, Chiderah Monde, DMV’s public information officer. Today, we’ll discuss your various DMV issues related to driver licenses and identification cards; vehicle inspections, titles, and registrations; and the adjudication of photo, parking and moving violations. We have over 60 online services (http://dmv.dc.gov/page/online-services) and seven facilities which provide in-person services to over 3,000 daily customers. Regarding tickets, we have two main sister agencies: DDOT which regulates parking (i.e., signage, meters, and parking permits) and DPW/DDOT, which issues parking tickets, along with 30 plus other entities in the District. Also, MPD issues photo enforcement tickets.
11:30
Good morning, please submit your questions now. The chat session begins at 12PM (NOON) EST.
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