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Live Web Chat with Director of DC DMV
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DC DMV Communications
1:00
This concludes our DMV Director Chat Session for today. Thanks to everyone who participated by asking questions. For additional DMV related questions, please call the Citywide Call Center 311 or 202-737-4404 or submit a request/question online at https://mydvasupport.zendesk.com/hc/en-us/requests/new?ticket_form_id=.... And don't forget to follow us on facebook and twitter. Take care, drive safe and see you at the next DMV Director Chat Session which is scheduled the first Thursday of each month. The next chat session will be Thursday, December 4th at Noon. 
 
Thanks,
 
Director Robinson
Guest
12:37
Where may I file a complaint with an DMV customer service representative? SW service center to be specific.
DC DMV Communications
12:36
Hello.  The DMV does not have an appointment system for our service centers.  You can walk-in.
Selin
12:36
Hello, how can I make an appointment at the Georgetown DMV?
DC DMV Communications
12:33
Hello.  Currently, there is no ticket amnesty planned.
Guest
12:33
Due to various economic issues, will there be a DC ticket amnesty program available to residents this fiscal year? If so, when?
DC DMV Communications
12:27
Use the following link for a tag cancellation:  https://dmv.dc.gov/page/online-tag-cancellation
Guest
12:27
How do I cancel a license plate with a company name? can I do it online?
DC DMV Communications
12:26
Hello.  If the vehicle is now registered in MD and no longer registered in DC, you can disregard the notice.
Megan
12:25
Just received a notice to get my vehicle inspection done before 12/31/25 for VIN xxxxxxxxxx02685. This vehicle is registered in Maryland and has been since March/April 2023. Please confirm that this inspection does not apply to my vehicle.
DC DMV Communications
12:24
Hello.  Use the following link to change your address.  https://dmv.dc.gov/service/change-addres-0
Guest
12:24
I think my DC department of vehicles account is registered with my parents address. I need to change that to my address, so if I get a ticket the mail comes to my residence, not their residence. How do I do that?
DC DMV Communications
12:15
There is no payment plan for vehicle registration.
Guest
12:15
Is it possible to establish a payment plan to renew your registration?
DC DMV Communications
Josie
12:15
Can you tell me what the registration fees and late fees are for this vehicle: xxxxxxx?
DC DMV Communications
12:12
You must go to the inspection station with your documentation.
Jon Kemp
12:12
Yes I do qualify and where do I present my records it doesn't say what to do next l!
DC DMV Communications
12:08
Hello.  See the following link to see if you qualify.  https://dmv.dc.gov/service/inspection-exemptions-and-waivers
Guest
12:08
How does someone get an exemption for emissions for their vehicle? What's the procedure please
DC DMV Communications
12:07
What is your question?
Josie
12:07
Hello, I am inquiring about registration and late fees for this vehicle. VIN: NM0LS7E73H1319546 PLATE: C83156
DC DMV Communications
12:04
Hello.  You would qualify for reciprocity instead of a registration.https://dmv.dc.gov/service/reciprocity-permits
KATRINA
12:04
GOOD AFTERNOON.  I AM IN THE MILITARY TRYING TO REGISTER MY CAR BUT I HAVE A TEXAS DRIVERS LICENSE HOW DO I REGISTER MY CARD
DC DMV Communications
I'm now ready to take your questions related to any DMV service and activity. If you have a question not related to DMV, I'll try my best to redirect you to the appropriate agency.  Also, I may not be able to answer specific questions which require research related to DMV issues since I only have an hour to chat. Therefore, if your question is specific to your driver license, a ticket, etc, I may request you submit it to us by email (dmv@dc.gov) or service request (http://311.dc.gov).
12:00
Good afternoon and welcome to today’s online chat with me, Gabriel Robinson, DMV Director. Today, we’ll discuss your various DMV issues related to driver licenses and identification cards; vehicle inspections, titles and registrations; and the adjudication of photo, parking and moving violations. We have over 55 online services (http://dmv.dc.gov/page/online-services) and seven facilities which provide in-person service to 2,800-3,300 daily customers. In regard to tickets, we have two main sister agencies: DDOT which regulates parking (i.e., signage, meters and parking permits) and DPW/DDOT which issues parking tickets, along with 30 plus other entities in the District. Also, MPD issues photo enforcement tickets.
11:33
Good morning, please submit your questions now. The chat session begins at 12PM (NOON) EST.
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