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Live Web Chat with Director of DC DMV
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DC DMV Communications
1:00
This concludes our DMV Director Chat Session for today. Thanks to everyone who participated by asking questions. For additional DMV related questions, please call the Citywide Call Center 311 or 202-737-4404 or submit a request/question online at https://mydvasupport.zendesk.com/hc/en-us . And don't forget to follow us on facebook and twitter. Take care, drive safe and see you at the next DMV Director Chat Session which is scheduled the first Thursday of each month. The next chat session will be Thursday, April 2nd at Noon. 
 
Thanks,
 
Director Robinson
12:15
Hello, you can purchase duplicate registrations online or through our DC DMV mobile app.  Here is the link for the online service:  https://dmv.dc.gov/service/vehicle-registration-replacement
Bill
12:15
Advice please. The registration stickers (the large ones on the left hand sites of our drivers window our two cars) was mistakenly installed. I have her cars on mine. And her car's sticker is now expired. I paid for her 2026 sticker which is the one on my car. And now my sticker was taken off. So, we need to get new stickers for both our cars. Can I talk with someone on the phone to resolve this issue? And can I do it through the mail? Thank you...Bill
DC DMV Communications
12:09
What's your question?
Guest
12:09
Please provide me advice on how to go forward with DMV.
DC DMV Communications
12:09
In DC, you are require to obtain a REAL ID if eligible.  See the following link:  https://dmv.dc.gov/service/obtain-a-real-id-driver-license
James
12:09
If you have a veteran ID and or passport , and you come in to acquire a new driver license as a dc resident.  I’m not obligated to get a real ID? Is that correct?
DC DMV Communications
I'm now ready to take your questions related to any DMV service and activity. If you have a question not related to DMV, I'll try my best to redirect you to the appropriate agency.  Also, I may not be able to answer specific questions which require research related to DMV issues since I only have an hour to chat. Therefore, if your question is specific to your driver license, a ticket, etc, I may request you submit it to us by email (dmv@dc.gov) or service request (http://311.dc.gov).
12:00
Good afternoon and welcome to today’s online chat with me, Gabriel Robinson, DMV Director. Today, we’ll discuss your various DMV issues related to driver licenses and identification cards; vehicle inspections, titles and registrations; and the adjudication of photo, parking and moving violations. We have over 55 online services (http://dmv.dc.gov/page/online-services) and seven facilities which provide in-person service to 2,800-3,300 daily customers. In regard to tickets, we have two main sister agencies: DDOT which regulates parking (i.e., signage, meters and parking permits) and DPW/DDOT which issues parking tickets, along with 30 plus other entities in the District. Also, MPD issues photo enforcement tickets.
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