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Dr. Andrew Falconer
4:34
Yes Alan, we initially had to deploy staff from surgery and the out patient clinics to support the activity at Moodie and Fairfield.  We have since recruited more staff, so that we can repatriate these staff to their original jobs and ramp those services back up.
Guest
4:33
Our frontline workers are all hero's. So much gratitude to them and their families.
Amy
4:33
Tx Sonya. I see Pat White from LSpark Jamie and others from KNBA also on the call. It would be good to better understand what local technology is available to support the need. Let's reconnect.
Dr. Andrew Falconer
4:32
There was a significant decline in ED visits in first wave.  Over the summer we were back up to our normal volumes.  We've recently seen a another small drop, but not as significant as the first wave.
Alan Whitten
4:32
Great to see and hear what is going on at QCH ! Has the opening of the Moodie Drive test and assessment centre and the Fairfield Inn ALC centre diverted resources away from other, conventional hospital services?
Sonya Shorey
4:31
Invest Ottawa is proud to support emerging local smart health tech companies such as Welbi, Aetonix and Truala that are addressing key facets of COVD-19. These startups are developing and implementing novel life science innovations and platforms to support patients and families here in our community and around the world.
Dr. Andrew Falconer
4:29
About 10% of our workforce is working remotely.  We took this step in March to reduce the number of people in the hospital, and therefore increase safety for patient and other staff.
Clare Beckton
4:29
Have people visiting the emergency room declined again in the COVID second wave?
Guest
4:27
Have any hospital staff been moved offsite or remotely to allow for more space to be used for an influx of patients?
Dr. Andrew Falconer
4:27
Yes, Sue and her team have done an outstanding job of setting up both Moodie and the Fairfield Inn, on very little notice.
Guest
4:26
Sue Sallaj and her team at the QCH Building Dept. have done an amazing job setting up the Covid Test center on Moodie Dr. as well as Covid patient care at the Fairfield Inn.
Guest
4:26
Thank you for sharing your ideas on how to ensure we look after ourselves, and can contribute to our community being safe.
Kathi Kovacs
4:25
Thankyou for your ongoing support. QCH staff and physicians are grateful to our community !
Dr. Andrew Falconer
4:23
We are already well into the second wave, and so far we are still able to chip away at the surgical backlog.  What happens next is up to the community.  Ottawa has been doing great so far, and we have not had to cancel any surgeries due to a shortage of beds.  While we are running at full capacity, we are still getting surgeries in.  Thank you Ottawa for listening to the advice of Public Health.
Martin Cloake
4:22
This is Martin from Raven.ai btw.
Guest
4:21
@dr. Falconer - Do you anticipate that the second wave will significantly increase the backlog in elective surgeries and are investments being made today to improve organizational efficiency?
Dr. Andrew Falconer
4:20
There is good news and bad news on surgical wait lists.  The backlog grew when we had to postpone non-urgent surgeries in the first wave, but we have been successfully bringing it down.  We are now doing elective surgeries on weekends to help us catch up.  However, there are currently 1,800 people waiting for surgery -- which is about 33% higher than before COVID.  We know these people need our help and support.
Jamie Petten
4:19
Happy to be here today on behalf of Kanata North Business Association. Thank you for the imperative work you are doing!
Dr. Andrew Falconer
4:18
We have introduced the Patient Portal for online test results.  Eventually it can be used for on-line booking, and possibly for communication with the clinical team.
4:17
We have already started to use on-line booking at the Moodie Drive Care & Testing Center, and we will expand it to other areas in the hospital.
Cal Kirkpatrick
4:16
Thanks to both of you for doing this. Dr. Falconer, how long is the surgery waiting list now and when do you think the QCH will be able to catch-up?
Dr. Andrew Falconer
4:16
Initially we saw reduced demand for Mental Health services in our Emergency Department  and in-patient unit.  Now the demand is increasing and we are exploring several options including virtual visits to meet those demands.
Patrick White - L-SPARK
4:15
@Dr. Andrew Falconer, what other technology innovations do you predict adapting in the next couple of years?
Dr. Andrew Falconer
4:15
There are definitely some type of visits that lend themselves better to virtual care, and some in which direct interaction and physical examination will still be important.
Ron and Francoise Vexler
4:15
Ron PREHOGAN...what kind of visits are you referring to?
Mary Bellefeuille
4:14
what impact has Covid19 had on the Mental Health services and Capacity at QCH.  If overcapacity what is the plan for Mental Health
Dr. Andrew Falconer
4:14
We do plan to increase virtual visits going forward.  Our target is 70% of the visits will be virtual, when it is clinically appropriate.  This is a good news story out of COVID.
Sonya Shorey
4:13
Agreed - Amy is amazing!
Lorraine Mastersmith
4:13
Yes great job Amy!
Shannon Gorman
4:13
Thank you to our moderator Amy MacLeod for her incredible engagement and interview skills.
Ron Prehogan
4:12
Because of COVID I know that a lot of "visits" at QCH have been done by phone.  Will this kind of care become the norm after COVID?
Clare Beckton
4:11
Thank you all for all the great work for our community. I am so proud of how the Queensway does such much.
Judith Scott
4:10
So fortunate to be part of this hospital community!
Guest
4:10
Thanks everyone involved in organizing this session
Sonya Shorey
4:10
Thank you for all that you do for our community.
Chad Schella
4:09
Thank you for hosting this fireside chat!
Amy MacLeod
4:08
Tx to Shannon, Sarah and Sarah for creating this unique COVID friendly forum to meet.
Barbara Lippett
4:07
I am looking forward to this Fireside Chat and many more. Thanks everyone for your time and interest in QCH.
Clare Beckton
4:07
Yes thank you
QCH Foundation
4:06
Clare Beckton, are you able to view the video now?
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