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Live Web Chat with Director of DC DMV
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DC Dept of Motor Vehicles
1:00
This concludes our DMV Chat Session for today. Thank you to everyone who participated by asking questions. For additional DMV related questions, please call 311 or 202-737-4404, submit a request/question online at http://311.dc.gov or on our website at dmv.dc.gov. And don't forget to follow us on Facebook and X. Take care, drive safely, and see you at the next DMV Live Chat Session - which is scheduled for the first Thursday of each month. The next chat session will be Thursday, August 1, at noon. 
 
Thank you,
 
Chiderah Monde, Public Information Officer
DC Dept of Motor Vehicles
12:30
Hi there, thank you for your inquiry. Credentials can take up to 15 days to deliver. We ask that you renew credentials in a timely manner to avoid delays, and if you have not received your new credential within 15 days please get in touch with us directly. Please also note - you will be able to use your online paper driver credential for 45 days from the date of your online renewal transaction until you receive your new driver license in the mail.
Vincent
12:30
How can we expedite the process of receiving a license/renewed ID when it is an emergency?
DC Dept of Motor Vehicles
12:00
Hello, thank you for your inquiry. Some rental car companies will automatically pay any ticket(s) incurred on vehicles and charge the customer the ticket fine plus administrative fees. They will not provide you with the opportunity to adjudicate the tickets, as the adjudication process ends once a ticket is paid even if the ticket is going through the adjudication process. As the legal owner of the vehicle, rental car companies are within their rights to use this process. If you contest a ticket issued to a rental car, you must provide the rental agreement for the vehicle showing the rental period matching the date of issuance for the ticket.
Guest
12:00
How can I be heard, as a citizen, regarding an electronic ticket, when I am driving a rental vehicle?  Currently, the processing and payment of the ticket (rental vehical company using my card on file) happens without my ability to be heard before payment.
DC Dept of Motor Vehicles
I'm now ready to take your questions related to any DMV service and activity. If you have a question not related to DMV, I'll try my best to redirect you to the appropriate agency. Also, I may not be able to answer specific questions which require research related to DMV issues since I only have an hour to chat. Therefore, if your question is specific to your driver license, a ticket, etc., I may request you submit it to us by email (dmv@dc.gov) or service request (http://311.dc.gov).
12:00
Good afternoon and welcome to today’s online chat with me, Chiderah Monde, DMV’s public information officer. Today, we’ll discuss your various DMV issues related to driver licenses and identification cards; vehicle inspections, titles, and registrations; and the adjudication of photo, parking and moving violations. We have over 60 online services (http://dmv.dc.gov/page/online-services) and seven facilities which provide in-person service to 2,800-3,300 daily customers. In regard to tickets, we have two main sister agencies: DDOT which regulates parking (i.e., signage, meters, and parking permits) and DPW/DDOT, which issues parking tickets, along with 30 plus other entities in the District. Also, MPD issues photo enforcement tickets.
11:30
Good morning, please submit your questions now. The chat session begins at 12PM (NOON) EST.
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